We accept payments through Stripe, a secure and widely-used online payment gateway. With Stripe, you can use major credit and debit cards, including Visa, MasterCard, American Express, Discover, and more. We do not store any payment information on our site, ensuring a safe and seamless transaction experience.

Making a payment on our website is easy and secure. When you proceed to checkout, select the items you wish to purchase and click on the "Checkout" button. You'll be redirected to a secure payment page hosted by Stripe. Here, enter your credit or debit card details, billing address, and any other required information. Once you confirm the payment, you will receive an email confirmation for your purchase.

Yes, it is completely safe to enter your credit card information on our website. We use Stripe, a highly secure and reputable payment gateway, to process all transactions. Stripe encrypts your data and securely handles the payment process, ensuring that your information is protected at all times.

No, we do not store any credit card information on our website. When you make a payment using Stripe, your payment details are processed securely, and we do not have access to or store any of your sensitive financial information.

No refunds or exchanges are exempted. In the event that the artwork arrives damaged, we are pleased to replace it to ensure it reaches your wall in perfect condition.

It's impossible to guarantee 100% protection against shipping damage. If you observe visible damage to the packaging upon delivery, kindly inspect the contents in the presence of the delivery person.

In the event that you identify damage at this stage, we kindly request you to capture photographs of the damage using your cellphone and decline acceptance of the delivery. Please promptly contact 101ArtStudio with the images of the damage.

Upon receiving your notification, we will promptly reach out to you and organize a replacement production as quickly as possible. It's important to note that once the package is expected by you, no exchanges will be possible.

If you encounter any issues while making a payment, please double-check the entered information, including your card details and billing address. If the problem persists, contact your bank to ensure there are no restrictions on your card. If you continue to experience difficulties, please reach out to our customer support team, and we will assist you in completing your purchase.

You can reach us by emailing us at noskovakatya@yahoo.com. We'll be happy to assist you with any questions or concerns you may have.